Toni Hatherell

Team Lead

Based in Kelowna, British Columbia, Canada

Phone: 1-877-687-2826

Areas of Focus and Expertise

Operations Excellence

Business Transformation

Strategic Advisor

Innovative Solutions

People Leadership

Relationship Management

I am an experienced Operations Management professional dedicated to driving operational excellence who oversees the establishment and execution of Avantage’s Center of Excellence (COE) located in Kelowna, British Columbia.

Across my career I have successfully led and transformed operational processes, strategies, and teams for corporate and commercial clients in the financial sector. I have orchestrated the successful implementation of innovative technologies, enhancing overall operational efficiency and client service delivery. Additionally, I am experienced in leading change management initiatives, and coaching and mentoring leaders.

I am deeply committed to empowering individuals to question conventional methods, all while delivering transformative solutions. This commitment ultimately fuels growth and nurtures a culture of continuous improvement, fostering an environment where teams collectively thrive and succeed.

When I’m not working, I enjoy experiencing the true Okanagan Lifestyle: paddle-boarding, hiking, and skiing. I also captain a Basketball team locally, and big time Raptors fan!

Featured Services

Operational Excellence

Team Optimization

Project/Process Management

Technology Solutions

Process Management Tools

Data Visualization Tools

Collaboration &
Communication Tools