Serena Laurence

Senior Consultant

Toronto, ON, Canada

Phone: 1-877-687-2826

Areas of Focus and Expertise

Project Management & Delivery

Business Analysis

Stakeholder Management

Relationship Building & Management

Leadership & Team Performance

Change Management

One of Avantage’s Senior Consultants, I am an experienced IT services project manager who specializes in business analysis and stakeholder management. I simultaneously oversee software development for multiple client projects, and oversee both internal communications and client-facing transactions. Internally, I attend all project design and planning meetings, track project progress and provide guidance and direction for new development. Externally, I regularly connect with client representatives to share updates and communicate any challenges to ultimately ensure software is delivered on spec and on time.

I have expanded my scope of work since joining Avantage in early 2021, and have played an instrumental role launching client projects such as Syndeo Software and LMS Project. Across all initiatives, I work collaboratively with each team. I consistently represent software’s needs in all meetings and communications, working directly with technologists to translate technical requirements into achievable initiatives.

Outside of work, I am an avid baker who enjoys spending time at my cottage and acting as the country fair baking judge.

Featured Services

Stakeholder Communication & Management

Business Development

Technological Business Analysis & Strategy

Technology Solutions

Agile / Scrum

App Development 

Website Development