Jim Moore

Management Consultant

Based in Surrey, British Columbia

Phone: 1-877-687-2826

Areas of Focus and Expertise


Change Management

Strategic Planning and Governance

Mergers & Acquisitions

Risk & Privacy Management

Client Services and Contact Centers

I am a management consultant specializing in information technology and customer service. I offer a wealth of knowledge in areas including strategic planning, organizational development, executive coaching, operational assessments, project management, and technology selection and implementation.

With over 30 years of industry experience, I have expertly developed and deployed numerous corporate strategic plans for a wide variety of clients. Recently, I acted as the executive sponsor and leader for a clients COVID Response Initiative, in which I implemented measures to ensure employee safety, support business goals, and ensure client-facing operations continued functioning. As a result of our effectiveness, we were able to grow new business by 25% year-over-year during the pandemic.

When I’m not working, you can find me playing hockey and rugby, supporting the Vancouver Canucks, attending concerts, and visiting family overseas.

Featured Services

Strategic Planning

IT Governance

Service Operations

Technology Solutions


Contact Centre Platforms

Microsoft 365




GroupHEALTH Benefit Solutions

Sage Software

Delrina Corporation